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Customer Service (English only)

Use License 

Beaux Arts Freddy Beltran grant you permission to view this Site and to print individual pages from this Site for your own personal, noncommercial use, provided that you agree to and accept without modification the notices, terms and conditions set forth in this agreement. You may not modify, copy (except as set forth in the preceding sentence), distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, material, software, products or services from this Site.

Your use of this Site constitutes your agreement and acceptance without modification of the notices, terms and conditions set forth herein. In addition, as a condition of your use of this Site, you represent and warrant to Beaux Arts Freddy Beltran that you will not use this Site for any purpose that is unlawful, immoral or prohibited by these terms, conditions and notices. If you do not agree and accept without modification the notices, terms and conditions set forth herein, do not use this Site. Other than this agreement and agreements between you and Beaux Arts Freddy Beltran relating to the sale of products or services to you through this Site, Beaux Arts Freddy Beltran will not enter into any agreement with you or obligation to you through this Site and no attempt to create such an agreement or obligation will be effective.

By using this site and continuing to browse this site you are agreeing to our use of cookies. 

Trademarks 

The trademarks, service marks and logos (the "Trademarks") used and displayed on this Site are registered and unregistered Trademarks of Beaux Arts Freddy Beltran and others. Nothing on this Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademark displayed on the Site, without the prior written permission of the Trademark owner. Beaux Arts Freddy Beltran aggressively enforces its intellectual property rights to the fullest extent of the law. The name of Beaux Arts Freddy Beltran may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without prior, written permission from Beaux Arts Freddy Beltran. Beaux Arts Freddy Beltran prohibits use of any logo or image as part of a link to or from any site unless establishment of such a link is approved in advance by Beaux Arts Freddy Beltran in writing. Fair use of Beaux Arts Freddy Beltran Trademarks requires proper acknowledgment. Other product and company names mentioned in this Site may be the Trademarks of their respective owners. The Fine Arts Store©; is a trademark of Beaux Arts Freddy Beltran

Photo Frames

Delivered Frame is dark and could be not the same as the ones showed in this web site, but similar in style

Shipping & Delivery

All orders will endeavored to be despatched within 10 working days of receipt of order, however this can vary and a more accurate estimate of delivery is confirmed to you after checkout.

All products sold by us are specially made to order, so ALL delivery times quoted are estimated and should be used as a guide only, they are NOT guaranteed. Should you require an order to be delivered by a specific date or sooner than the estimated date given, please contact us BEFORE placing your order so we can confirm if it is possible to fast track delivery. 

If your order contains items with different estimated dates, then we reserve the right ship when your whole order is ready.

If there is a problem with your order preventing us from dispatching, we will normally contact you before the item is due to be delivered.

All deliveries are sent via a secure courier service or a Canadian Mail tracked service. Shipping cost is free. 

Custom fees are not included. Customer must pay them when package is received.

Please ensure that someone is available at your delivery address to accept the goods, as a signature is normally required.

All our deliveries are carefully packaged to ensure that your order arrives safely but sometimes our couriers do make mistakes. If you are unable to check your package in front of the delivery driver, please ensure that you sign for the goods as 'UNCHECKED' in the event of having to raise an insurance claim against courier. All damages to goods must be notified to the courier and perform the claim against the courier.

Returns & Replacements

No refunds are performed.

You can return all goods and receive an exchange, but any exchange of a non faulty piece of art sold by Beaux Arts Freddy Beltran implies a 50% of the original price for re-stocking fee; because every piece is an original collector piece of art produced for you when ordered. Please, double check if you are sure about the image you are buying before submitting the order.

This charge and all incurred shipping costs will be billed and paid before processing the exchange. Please note that the goods must be returned in their original unused condition and with all packaging intact. All items must be returned with a Returns Authorization Number (RAN), details of how to obtain a RAN are contained below. 

If the goods have been damaged in transit, then we will exchange the goods free of charge under the following two conditions: 1) You performed the claim against the courier using the courier’s procedure within the 3 days after you receive the goods; and 2) you return in the damaged good without any missing parts.

We request that all goods are returned within 2 days of the approval of the Returns Authorization Number (RAN).

In all circumstances you must contact us first in writing, by email: sales@freddybeltran.com   in order to inform us of your intentions and to obtain a Returns Authorization Number (RAN). We reserve the right to refuse returns if this and all procedure above is not followed.

Please ensure you have read and understood thoroughly 'How to return or exchange an item' below before returning goods.

How to Return or Exchange an Item

The following are details on how to return or exchange an item:

In order to facilitate the return of your items you must contact us first in writing, by email: sales@freddybeltran.com in order to inform us of your intentions and to obtain a Returns Authorisation Number (RAN). This must be be done within 7 days of receiving your order. We reserve the right to refuse returns if all above procedure is not followed.

Please ensure that you enclose your original invoice with the items you are returning along with a note giving the reason for the return or the exchange. Please then wrap the package safely and securely with the original packaging received and send it to the address below. In the case of a defective item, please in addition provide a full description of the fault and again, send it to us in its original condition and all packaging intact. The address to send all of your returns and exchanges shall be informed to you via e-mail.

The Returns Authorization Number should be written on your original invoice and on the return-shipping label.

For your protection we strongly recommend that you use a courier that will offer proof of delivery. Proof of posting is not proof of receipt and all goods remain the responsibility of the customer until they are received back by Beaux Arts Freddy Beltran.

Payment processing and shipping address

This site uses PayPal to process the payments. For security reasons, with no exceptions, only shipping to the buyer''s PayPal associated address will be performed.

Ordering and Products Orders

While we will use our best efforts to fulfill all orders, Beaux Arts Freddy Beltran cannot guarantee the availability of any particular product displayed on this Site. Beaux Arts Freddy Beltran reserves the right to discontinue the sale of any product listed on this Site at any time without notice.

Product prices offered on this Site may vary from other advertised prices due to varying conditions in different geographic markets.

The prices displayed on this Site are quoted in Canadian dollars they are valid and effective only within Canada, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. Such prices do not include any importation fee or custom taxes. You are responsible any importation fee and custom taxes that may apply to your order.

While our goal is a 100% error-free Site, we do not guarantee that any content is accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. Beaux Arts Freddy Beltran reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).

For further information about purchasing products from Beaux Arts Freddy Beltran, please read Return Policy carefully. 

THE INFORMATION AND MATERIALS IN THIS SITE ARE PROVIDED FOR YOUR REVIEW IN ACCORDANCE WITH THE NOTICES, TERMS AND CONDITIONS SET FORTH HEREIN. THESE MATERIALS DO NOT NECESSARILY REFLECT THE OPINIONS OF BEAUX ARTS FREDDY BELTRAN. THESE MATERIALS ARE NOT GUARANTEED OR REPRESENTED TO BE COMPLETE, CORRECT OR UP-TO-DATE. YOU MAY NOT ACT OR RELY ON ANY INFORMATION OR MATERIALS IN THIS SITE AND YOU PARTICULARLY SHOULD NOT MAKE ANY INVESTMENT DECISIONS BASED ON ANY INFORMATION OR MATERIALS IN THIS SITE. YOU MUST INDEPENDENTLY VERIFY THE ACCURACY OF ALL SUCH INFORMATION AND MATERIALS BEFORE ACTING OR RELYING THEREON OR MAKING ANY INVESTMENT DECISIONS IN CONNECTION THEREWITH. THESE MATERIALS MAY BE CHANGED FROM TIME TO TIME WITHOUT NOTICE.

NO WARRANTIES; EXCLUSION OF LIABILITY
BEAUX ARTS FREDDY BELTRAN MAKES NO REPRESENTATION ABOUT THE SUITABILITY OF THE MATERIALS ON THIS SITE FOR ANY PURPOSE. ALL SUCH MATERIALS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. BEAUX ARTS FREDDY BELTRAN SPECIFICALLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND -NON-INFRINGEMENT. BEAUX ARTS FREDDY BELTRAN SHALL HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THIS SITE, FOR YOUR ACTION OR INACTION IN CONNECTION WITH THIS SITE OR FOR ANY DAMAGE TO YOUR COMPUTER OR DATA OR ANY OTHER DAMAGE YOU MAY INCUR IN CONNECTION WITH THIS SITE. YOUR USE OF THIS SITE IS AT YOUR OWN RISK. IN NO EVENT SHALL BEAUX ARTS FREDDY BELTRAN BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE, THE MATERIALS IN THIS SITE, THE DELAY OR INABILITY TO USE THIS SITE OR OTHERWISE ARISING IN CONNECTION WITH THIS SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES.

Contacting Us
If you have any questions about this agreement, please call us at 1-514-578-6078, or log on to http://www.freddybeltran.com/store/contacts/.

Although Beaux Arts Freddy Beltran will in most circumstances be able to receive your e-mail or other information provided through this Site (including, without limitation, service requests and other submissions), Beaux Arts Freddy Beltran does not guarantee that it will receive all such e-mail or other information timely and accurately and shall not be legally obligated to read, act on or respond to any such e-mail or other information. Be aware that Internet e-mail typically is not secure. Do no send any credit card or confidential information via e-mail.

General 

This Site resides on a server in USA. But the content is managed from the Province of Québec, Canada. You agree that this agreement and your use of this Site are governed by the laws of the Province of Québec, Canada. You hereby consent to the exclusive jurisdiction and venue of the courts, tribunals, agencies and other dispute resolution organizations in the Province of Québec, Canada in all disputes (a) arising out of, relating to, or concerning this Site and/or this agreement, (b) in which this Site and/or this agreement is an issue or a material fact, or (c) in which this Site and/or this agreement is referenced in a paper filed in a court, tribunal, agency or other dispute resolution organization. Use of this Site is unauthorized in any jurisdiction that does not give full effect to all provisions of this agreement, including without limitation this paragraph and the warranty disclaimers and liability exclusions above. Beaux Arts Freddy Beltran has endeavored to comply with all legal requirements known to it in creating and maintaining this Site, but makes no representation that materials on this Site are appropriate or available for use in any particular jurisdiction. Use of this Site is unauthorized in any jurisdiction where all or any portion of this Site may violate any legal requirements and you agree not to access this Site in any such jurisdiction. You are responsible for compliance with applicable laws. Any use in contravention of this provision or any provision of this agreement is at your own risk and, if any part of this agreement is invalid or unenforceable under applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall govern such use.

You agree that Beaux Arts Freddy Beltran may at any time and without notice change the terms, conditions and notices under which this Site is offered.

You agree that no joint venture, partnership, employment or agency relationship exists between you and Beaux Arts Freddy Beltran as a result of this agreement or your use of this Site.

This agreement, the privacy and security statement, and terms of sale constitute the entire agreement between you and Beaux Arts Freddy Beltran with respect to this site. This agreement supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Beaux Arts Freddy Beltran with respect to this Site. No modification of this agreement shall be effective unless it is authored by Beaux Arts Freddy Beltran, or unless it is physically signed in black ink by a Beaux Arts Freddy Beltran. Any alleged waiver of any breach of this agreement shall not be deemed to be a waiver of any future breach. A printed version of this agreement and/or of any notice given by Beaux Arts Freddy Beltran in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement or your use of this Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained by Beaux Arts Freddy Beltran in printed form.

 

 

All brands are owned by their respective owners, they are referenced in this web site for information purposes only. The Fine Arts Store© is a trademark of Beaux Arts Freddy Beltran